Meet our team
Read through our management staff profiles and discover more about the wonderful Card Saver team!
Ross Chapman / Business Development Director
As the Business Development Director, Ross has a unique skill set and expertise in the industry and has used this to develop and implement both technical changes and new business ventures across company.
Kurtis Bruney / Head of Sales
Kurtis runs the day-to-day sales operations here; ensuring that all of our customers receive a first class service!
Kurtis and his wife are lucky enough to have three children together, who he loves spending time with when he's not supporting Manchester United!
Nichola Eagle / Head of Operations
Nichola's role is to lead, manage and deliver an efficient and effective service to customers whilst planning for growth and continuous improvement. Outside of work, she enjoys spending time with her husband and her young daughter!
Dee Potter / Contact Centre Manager
Dee is the newest recruit to the Card Saver Senior team. She brings 12 years of Contact Centre experience and main aim is to ensure we give world class service to our customers at every point throughout their Card Saver journey. Dee enjoys family days out with husband and daughter along with discovering great restaurants.
Lewis Smith / Contact Centre Team Leader
Lewis has been part of the Card Saver team since 2016.
His main responsibility is to coach and train all agents across the call centre – this involves three teams; Customer Services, Technical Support and Credit Control. As well as coaching the agents, Lewis ensures all queries outstanding are dealt with accordingly.
Charlotte Heginbotham / Contact Centre Team Leader
Charlotte joined us in January 2018 as a Customer Service Advisor before being promoted to her current role. Her main duty is to oversee our Customer Service, Technical Support and Credit Control team, providing coaching, support and guidance!
Anna McLaren / Sales Operations Manager
Say hello to our longest standing team member, Anna!
Anna is the “go-to” manager on the sales floor for help, queries and advice. Her job is to ensure the floor is running smoothly and performance is where it needs to be. Anna is proud to have spent 2 years running a special needs camp in America.
Vicki Lea / Corporate Account Manager
Vicki has worked for Card Saver since 2015. She personally looks after our largest accounts and is their point of contact for all queries.
Vicki also provides courtesy calls weekly to check in, resolves any issues or queries, and offers additional services.
Siabhan Swindells / Recruitment & Coaching Manager
Siabhan joined Card Saver in 2016, in her current role as Recruitment & Coaching Manager she oversees the end to end recruitment process across all departments. She is also responsible for coaching and training of agents across all levels of the sales floor enhancing their existing skill set and product knowledge.
Ben Drury / Finance Manager
Ben joined the Card Saver team in April 2017. His wife, three children and Labrador keep him busy - but he loves spending time with them! Ben is also a keen supporter of Blackburn Rovers FC.
Alex Kinlock / Senior Training Manager
Alex has been with us since 2017. He sets the training agenda which covers the full training cycle of learning needs analysis, design, delivery and evaluation.
Outside of work his two young sons keep him busy! When he's not playing with them, he’ll be in the gym, at Old Trafford or watching Netflix with his Wife.
John Wigglesworth / Risk, Quality & Compliance Manager
John oversees the risk, quality and compliance processes within Card Saver, conducting daily and weekly audit checks to ensure we remain in line with regulatory legislation and company policies.
He's been with us since 2017, is a huge fan of Manchester City and enjoys all sports!
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Interested in joining our amazing team?
At Card Saver we’re always growing and searching for new people to join our awesome team – that’s where you come in!
