No Card? No Problem!

We have now enabled a feature called ‘Card Not Present’ or CNP that allows you to take payments on the terminals below without the physical debit or credit card, this allows you to take payments at a distance, keeping the cash flowing and protecting customers, staff and yourself.

Please note: This functionality is currently only avilable to merchants who have been trading with AIBMS for longer than 12 months and fall into one of the below business categories.

  • Doctors (8011)
  • Pharmacies (5912)
  • Fast Food/Restaurants (5812, 5813, 5814)
  • Grocery Stores/Butchers (5462)
  • Candy, nut & confectionery (5411)
  • Freezer & locker meat provisions (5422)

PAX S800/S900

From the main menu, select option 3: Other Transactions (press keypad number 3)

Select the type of order that is being processed. This example will use Mail Order, but the process is the same no matter which option is selected.
 
Select option 1: Mail Order (press keypad number 1)
 

Select option 1: Mail Order Sale (press keypad number 1)

Enter the amount of the sale using the keypad. (The decimal place will be added automatically).
 
Press the green ‘Enter’ button on the bottom right of the keypad to continue.
 

If required, enter the reference for the transaction or press the green ‘Enter’ button on the keypad to skip this step.

Enter the long card number (PAN) with no spaces and then press the green ‘Enter’ button on the keypad to continue.

Enter the card’s expiry date in the format MM/YY (example 03/24) then press the green ‘Enter’ button on the keypad to continue.

Enter the card’s security code (CSC) usually a 3-digit code located on the signature panel or 4-digit code located on the front for AMEX.

Once entered press the green ‘Enter’ on the keypad to continue.

Enter the house number of the cardholder’s billing address and press the green ‘Enter’ button on the keypad to continue.

Alternatively, press the green ‘Enter’ button on the keypad to skip if this does not need to be checked.

Enter the Post Code of the cardholder’s billing address and then press the green ‘Enter’ button on the keypad to continue.

Alternatively, press the green ‘Enter’ button on the keypad to skip if this does not need to be checked.

After the above steps, the payment will be authorised with your acquiring bank and you will be able to view a summary and print a receipt as per a normal transaction.

The card machine is ready to start a sale transaction from the idle screen. Enter sale amount and then press enter key.

Begin typing the card number on the payment options screen. The screen will switch to manual entry screen.

Once the long card number is complete, press the enter key to continue.

Enter the expiration date of card and then press enter key.

Select the Card Present Mode.

The cardholder is required to sign on the merchant copy of the printed receipt.

The signature is verified by the Merchant, press enter key to confirm the signature. Revert to step 7.

If cancel key key is selected terminal voided this transaction.

Verifone 240M

Move 3500

Press the ‘Next’ button at the ‘Idle Screen’ to display the ‘Transaction Menu’ and highlight ‘Sale’ as described earlier and press the green ‘Ok’ button.

Enter the transaction amount then press the green ‘Ok’ button to continue, the red ‘Cancel’ button to clear all digits or the yellow ‘Clear’ button to clear one digit at a time.

On the ‘Sale’ screen begin typing the long card number (PAN) and the screen will change to the below and the terminal will check the card once all details have been entered.

They sale will then be authenticated as normal.

When the terminal is ready to perform a keyed Sale transaction it will show the Welcome screen.

Enter the Sale amount in pence (or cents in ROI) and press the green ‘ENTER’ key.

Example:
Typing in 1000 would equate to a value of £10.00 (€10.00 in ROI).

PLEASE NOTE:

If a mistake is made entering data, the the last digit can be deleted by pressing the yellow ‘CLEAR’ key. 

Carefully type in the long number on the front of the card. As you type you will notice the message changes from ‘SWIPE/INSERT CARD’ to ‘ ENTER CARD NUMBER’, as the number begins to appear in the box on the screen.

Once the number has been typed in correctly, press the green ‘ENTER’ key. You may also be asked to enter the expiry date of the card.

PLEASE NOTE:

If a mistake is made entering data, the last digit can be deleted by pressing the yellow ‘CLEAR’ key. 

Since the cardholder (and card) is not present, select ‘NO’ by pressing the yellow ‘CLEAR’ key.

If prompted, ask the cardholder for the 3 digit CVV2 code (security code) on the back of the card and press the green ‘ENTER’ key.

For an American Express card enter the 4 digit code printed on the front of the card.

PLEASE NOTE:

If a mistake is made entering data, the the last digit can be deleted by pressing the yellow ‘CLEAR’ key. 

If prompted, enter the number contained within the cardholder’s postcode and press the green ‘ENTER’ key.

Example:
If the customer’s postcode is SP12 6UD, enter ‘126’.

PLEASE NOTE:

If a mistake is made entering data, the the last digit can be deleted by pressing the yellow ‘CLEAR’ key. 

If prompted enter the numbers from the cardholder’s first line of his/her address and press the green ‘ENTER’ key.

Example:
If the first line of the customer’s address is 159 Baker Street, enter ‘159’.

PLEASE NOTE:

If a mistake is made entering data, the the last digit can be deleted by pressing the yellow ‘CLEAR’ key. 

The terminal will now connect to your acquirer. After the terminal connects, it will display the response from your acquirer.

The transaction will now continue as with a normal Sale transaction, but the PIN entry phase will be skipped. You will receive a response from the acquirer informing you whether the address and postcode entered are correct. You must decide if you are happy to continue with the transaction.

If you select ‘NO’ by pressing the yellow ‘CLEAR’ key the terminal will print out the Reversal copy of the receipt and connect to your acquirer to reverse the transaction. If you select ‘YES’ by pressing the green ‘ENTER’ key, the transaction will complete.

Spire SPw70

ICT 220

At the READY prompt press the MENU button.

Use the navigation key to view the available options and press the GREEN button when the required option is highlighted.

Key in the amount of the transaction and then press the GREEN button, or key enter the customer’s card number when you see this prompt. The card number will be displayed as it is keyed in.

The terminal will check the card number. Key in the card expiry date and press the GREEN button.

You may be asked to enter the start date or issue number from the card. Enter them as they appear on the card and press the GREEN button.

If this is a mail order transaction, the YELLOW button will be pressed when asked if the customer is present.

If not entered earlier in the process, key in the amount of the transaction and press the GREEN button.

IF YOUR TERMINAL IS CONFIGURED FOR CSC/AVS (A CARDHOLDER VERIFICATION SERVICE) PROCEED AS FOLLOWS.

If you see this prompt, key in the 3 digit security code, which can be found on the signature strip on the back of the customer’s card. Now press the GREEN button.

NOTE: The security code for American Express cards is a four digit code and can be found on the front of the card.

Your terminal may then prompt you to do the following:

Enter the numeric digits from the customer’s Post Code, (i.e EH11 9YE would be entered 119) and then press the GREEN button.

Enter the customer’s house number, ( i.e Flat 5, 29 High Street would be entered 529) and then press the GREEN button.

The terminal will now dial out for authorisation and the authorisation code will be displayed. Press the GREEN button.

The terminal will display the results of the address check and the result will be printed on the merchant receipt.

To accept the transaction press the GREEN button and a customer receipt will be printed. Press the GREEN button again and this will print a copy of the receipt for your records.

To decline the transaction, press the YELLOW button and a void receipt will be printed for the customer. Press the GREEN button again and a void receipt will be printed for your records.

Referral Terms and Conditions

1. Our refer a friend offer is available to existing Card Saver customers who provide a successful referral to Card Saver of a new customer incorporated in the United Kingdom or Republic of Ireland who take services consisting of Card Saver acquiring, Card Saver terminals or Card Saver gateway (the “qualifying services”) and subject to the criteria, exclusions and limitations below. Each successful referral in accordance with these terms shall be entitled to £100 or £150 if referral is submitted before Valentine’s Day 2020 (14th February 2020).

2. This offer is only available until for an unlimited time however this can be amended or withdrawn at Card Saver’s discretion.  

3. The referrer must not be an employee or owner of the business being referred.  

4. The referred customer must be an entity that has never had a facility with Card Saver. 

5. Card Saver’s standard account opening procedures will apply and your friend will need to be accepted as a new customer of Card Saver (which shall be at Card Saver’s sole discretion). Terms and conditions apply to all Card Saver services.  

6. A successful referral is defined as a business live with Card Saver using the qualifying services and where direct debit payment authorities are in place for both the existing and referral customer.  

7. If you pass the contact details of the referral to Card Saver, you are confirming that you have the referral customer’s permission to do so. You consent to us using your name and contact details to verify you as the referrer of your friend and in any communications we may have with your friend and to pass these details to any third parties. 

8. Provided that the terms are complied with, Card Saver will contact you directly by email for the £150 payment to be sent to you.  We will endeavour to send this within 30 days of us being satisfied that the criteria herein for a successful referral have been met.  The £150 will be sent to the email address provided in your application form but will only be issued in the name of your business and not to an individual employed by your business. 

9. This referral offer cannot be combined with any other promotional offer. 

10. The issue of the money is conditional of the referral merchant retaining Card Saver services at the time of issue. If Card Saver is required to terminate services or does not accept the referral merchant’s application, no money will be issued. 

11. Card Saver reserves the right to amend, suspend or withdraw the ‘Referral Road Scheme’ at any time for any reason. The offer is non-transferable and may be revoked at any time for any reason. The rules to the ‘Referral Road Scheme’ may be changed without notice and at the sole discretion of Card Saver. 

12. Card Saver reserves the right to refuse a claim of the £150 if it has reasonable grounds to believe that there has been a breach of these terms and conditions, a misuse of our intellectual property rights including Card Saver trademarks and/or materials, any misrepresentation; abuse of the Referral Road promotion; or any illegal or criminal activity including fraud in connection with this offer.  

13. These terms shall be governed by and interpreted within the laws of England and Wales.

 

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