Prepare to reopen your small business post-lockdown


Over the last 12 months, people have begun to invest in their ambitions, by starting their own small business off the back of their hobbies or interests. The global pandemic has reworked a lot about the way we live and work, and there has been a notable push for people to recognise those with ‘unskilled’ jobs as being the heroes of the pandemic.

Throughout 2020 there was a huge rise in new businesses, the third quarter of 2020 saw more businesses created than in the last three years! More than 221,000 new companies were created.

Although we’re all experiencing a tough economic landscape, there is hope as business begins to reopen and life starts getting back to normal.

The next few weeks are going to be imperative to the survival of new lockdown ventures, as well as esthablished businesses across the UK. So, we’ve compiled some top tips for you to consider when reopening your business or opening for the first time:

Catch up with your employees

Furlough and working from home may have caused barriers within internal communications over the last year, but it’s important to prioritise consistent and coherent messaging before reopening. The dates provided in the projected roadmap also depend on the latest local and national statistics, this means unforeseen changes could occur. Make sure your employees are kept up to date with any business developments as government announcements are made.

You should also use this time to speak directly with your employees to understand their questions, concerns and requirements from a personal and practical perspective; Are they able to return to work? Do they need additional measures in place? Has their job role changes? Do they need to complete any refresher any training?

Review procedures and policies

Take a look at your current policies and procedures and ensure everything is not only up to date but considers the impact of the pandemic. From general risk assessments to fire safety evacuation procedures, you may be surprised to learn how much infection control considerations can impact these common procedures.

You will also need to develop a COVID-19 specific risk assessment to ensure you are meeting your legal responsibility to protect your employees. To find out more information specific to your sector visit

Review your building

If your building has been closed for an extended period you may find you have some work to do before you can welcome staff or the public back in. Ensure that all the necessary inspections have been completed and paperwork is up to date. Examples include; water, heating, ventilation and fire safety systems.

Implement and review new practices to help infection control

The has published an extensive guide which details the steps you can take to create a COVID-secure workplace. While you may have put preventative measures into place last year, it is important to review your updated COVID risk assessment to ensure that these are still effective and suit your businesses day to day operation. It is also important to consider that these measures shouldn’t be implemented to a detriment to other safety considerations.

Social distancing is expected to remain in place so this is something to consider; Can staff and customers move around safely? Do they have access to PPE such as masks and gloves?

You can also consider altering the working hours of your staff, if fewer people are allowed on the premises at one time, this could lead to the need for additional opening hours to accommodate demand.

Upgrade your payment solutions

According to figures from parliament, there are 5.4 million micro-businesses in the UK, and research has indicated that potentially 2.2 million don’t accept card payments. There are various reasons why small businesses don’t accept card payments – including the cost – but businesses risk losing out on an influx of customers if they don’t accept new technologies.

Large competitors are more likely to offer this flexibility, as almost nine out of 10 businesses with between 10 and 249 employees accept card payments.  

If you aren’t offering customers the option to pay by card already, it might be time to future-proof your business. Card machines give customers faster transactions and a more convenient way to pay, and it also might not be as expensive as you think. Click here to get a unique quote for your business today. 

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1. Our refer a friend offer is available to existing Card Saver customers who provide a successful referral to Card Saver of a new customer incorporated in the United Kingdom or Republic of Ireland who take services consisting of Card Saver acquiring, Card Saver terminals or Card Saver gateway (the “qualifying services”) and subject to the criteria, exclusions and limitations below. Each successful referral in accordance with these terms shall be entitled to £100 or £150 if referral is submitted before Valentine’s Day 2020 (14th February 2020).

2. This offer is only available until for an unlimited time however this can be amended or withdrawn at Card Saver’s discretion.  

3. The referrer must not be an employee or owner of the business being referred.  

4. The referred customer must be an entity that has never had a facility with Card Saver. 

5. Card Saver’s standard account opening procedures will apply and your friend will need to be accepted as a new customer of Card Saver (which shall be at Card Saver’s sole discretion). Terms and conditions apply to all Card Saver services.  

6. A successful referral is defined as a business live with Card Saver using the qualifying services and where direct debit payment authorities are in place for both the existing and referral customer.  

7. If you pass the contact details of the referral to Card Saver, you are confirming that you have the referral customer’s permission to do so. You consent to us using your name and contact details to verify you as the referrer of your friend and in any communications we may have with your friend and to pass these details to any third parties. 

8. Provided that the terms are complied with, Card Saver will contact you directly by email for the £150 payment to be sent to you.  We will endeavour to send this within 30 days of us being satisfied that the criteria herein for a successful referral have been met.  The £150 will be sent to the email address provided in your application form but will only be issued in the name of your business and not to an individual employed by your business. 

9. This referral offer cannot be combined with any other promotional offer. 

10. The issue of the money is conditional of the referral merchant retaining Card Saver services at the time of issue. If Card Saver is required to terminate services or does not accept the referral merchant’s application, no money will be issued. 

11. Card Saver reserves the right to amend, suspend or withdraw the ‘Referral Road Scheme’ at any time for any reason. The offer is non-transferable and may be revoked at any time for any reason. The rules to the ‘Referral Road Scheme’ may be changed without notice and at the sole discretion of Card Saver. 

12. Card Saver reserves the right to refuse a claim of the £150 if it has reasonable grounds to believe that there has been a breach of these terms and conditions, a misuse of our intellectual property rights including Card Saver trademarks and/or materials, any misrepresentation; abuse of the Referral Road promotion; or any illegal or criminal activity including fraud in connection with this offer.  

13. These terms shall be governed by and interpreted within the laws of England and Wales.


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