Careers at Card Saver

We’re looking to expand our team! Please select an available vacancy and submit your contact details and our recruitment team will contact you shortly.

Who are Card Saver?

Card Saver equip small to medium businesses with the latest in payment technology enabling them to offer their customers unrivalled choice and convenience. Since 2015 we have been driven by our customer success and readying the country for a truly cashless society.

With continued growth we are always for talented sales professionals looking for a new challenge and an exciting work environment.

Offices in Blackpool and Manchester city centre

  • Unit 2, Hawking Place, Darwin Court, FY2 0JN
  • Adamson House, Old Trafford, Manchester M16 0TT

Weekly pay and commission

Offices in Blackpool and Manchester

Real growth and career opportunities

Blackpool Vacancies

Job Title: Processing Administrator
Location: Bispham
Hours: 35 per week, Monday–Friday  
Salary: Competitive
Duration: Permanent 

Tired of a quiet office, unsociable hours and not loving what you do. 

Are you a highly driven, passionate and motivated administrator?

Want to make a difference and exceed expectations?

Then Card Saver has a position for you. 

What will I get?

  • Monthly pay
  • Competitive basic salary
  • Overtime occasionally available

Holidays

  • You won’t be required to work on bank holidays and get time off at Christmas – does it get any better?

We believe in promoting a great friendly, healthy and successful culture along with:

  • Free fruit every day
  • Social events twice a year
  • Team building days and nights out
  • Free car parking
  • Great discounts with local businesses

If this sounds like an opportunity to good to miss then keep reading.

Role & Responsibilities

As a Processing Administrator in our customer onboarding team, you will be dealing with our internal Sales Teams from across the UK, be customer-focused, commercially aware and adept at organising, planning and prioritising their workload. This role is critical in ensuring that our results and targets are achieved.

Primary roles include:

  • Proofread and sending out contracts electronically to customers
  • Checking proofs and other application requirements
  • Processing applications to submit to the bank
  • Provided timely and accurate quotations to appropriate Sales channel
  • Provide support to internal departments and sales agents.
  • Respond to application change requests from customers and internal departments, this will involve speaking to customers directly.
  • Manning the inbound dialler system

· Monitoring and where necessary responding to emails within the various inboxes. 

· Working the different tasks that drop into the various dashboards. 

· Audit checking sales agents contact (E-Signs) before sending them to the customer. 

· Re- Submitting accurately contract to the various bank using the appropriate tools, where banks need more information. 

· Calling customers for extra information when needed. 

· Working the various audit spreadsheets to maintain a tidy house. 

· Provide detailed reporting to the department manager.

· Ad hoc tasks as required by the business

Person Profile 

  • Ability to prioritise activities and to manage the expectations of customers.  
  • Experience within an office environment
  • Reliable and focused
  • Good administration and time management
  • Adaptability
  • Good telephone manner
  • Attention to detail
  • Working well under pressure

Qualifications and Experience:

· Secondary school education (GSCE)

· Further education (NVQ, A-Level) advantageous but not essential.

  • Confident with MS Office Suite
  • Literacy, Numeracy and Communication Skills

 Applications: 

Please send an email providing your CV and full details of why you feel you would be suited to this role to recruitment@card-saver.co.uk   

Please also include details of your previous experience and examples of how you would meet the criteria required and outlined above. 

An exciting opportunity has arisen within Card Saver for a Retention Agent to join our dynamic team based in Bispham at our Head Office.

You should be an individual who has a can do attitude, puts the customer first and goes above and beyond to ensure that customers have a positive experience through the life time of their contract.  

You will liaise with other teams as you work towards business objectives and driving the business forward.

Responsibilities (but not limited to):

Overall you will be responsible for dealing with customer’s queries over the phone and via emails.

  • Rapport building and controlled objection handling skills are needed.
  • Able to assist customers in an empathetic, persuasive and confident telephone manner.
  • Strong minded and professional with an ability to negotiate and influence confidently at all levels.
  • Direct retention’s or sales experience is advantageous however full training will be provided.
  • Self-motivated with a positive approach to targets and that are committed to achieving those targets
  • Identify opportunities to secure customer, whilst meeting their needs and adding avoiding revenue loss.
  • Provide business feedback and look at opportunities to provide continuous improvements.
  • Working to targets and KPI’s in a telephony based environment.
  • Using initiative and thinking outside of the box for resolutions.
  • Build relationships with customers based through open and interactive communication
  • At all times provide an excellent customer service
  • Seek opportunities to provide value adding services and revenue generation.

Profile:

  • Customer interaction experience, telephony work desirable but not essential
  • Target driven
  • Commercial Awareness
  • Active listening skills
  • Ability to manage time effectively
  • Attention to detail
  • Proven track record of administration with good numerical /written communication

Qualifications and experience:

  • A minimum of 5 GCSEs (or equivalent) at grade C/4 including Maths and English
  • Basic IT skills or experience working on computers.

Job Title: Contact Centre Team Leader

Location: Bispham

Hours: 35 per week, Monday–Friday  

Salary: Competitive

Duration: Permanent

Closing Date: 28th February 2020

 

Role & Responsibilities

Overseeing and managing a successful team. The person appointed will champion the team processes and procedures, with internal and external stakeholders, be customer focused, commercially aware and adept at organising, planning and prioritising their workload.  This role is critical in ensuring that our results, targets and internal processes are well defined and achieved.  

You will be responsible for:

  • The Team Leader will be responsible for the Customer Service function that forms part our Contact Centre.
  • The incumbent will be required to coach and develop the team to ensure they are able to deliver a 5 star service.
  • The Contact Centre Team Leader must demonstrate professionalism and leadership, setting the standard for the team.
  • Overseeing the telephony systems and necessary reporting.
  • Provide support to internal departments and sales agents.
  • Ensure the Team respond to all queries from Merchants within service level agreements.
  • Managing the partnership relationship with the banks and third party providers.
  • Looking at the processes to ensure that they are streamlined and automated where possible.

Person Profile

  • Experience within a contact centre environment is essential.
  • Proven experience coaching and developing a team is a must.
  • Be able to manage at different levels
  • Operate a can do attitude to resolving problems
  • Have a passion for continuous improvement
  • Ability to present innovative ideas
  • Candidate should be able to think outside the box for new ways to improve the department.
  • Be confident to challenge the status quo, not accepting legacy processes.
  • Engaging personality with a desire to create a high performing environment. 

Qualifications and Experience:

  • Secondary school education (GSCE)
  • Further education (NVQ, A Level) advantageous but not essential.
  • Previous supervisory experience is essential.
  • Experience of adopting new working practices.
  • Experience of managing Performance and getting the best out of teams and processes.
  • Ability to motivate and manage a team and the ability to manage activities via virtual teams through external service providers.

Tired of capped bonuses, unrealistic targets and waiting months to be paid commission?

Are you a highly driven, passionate and fully motivated salesperson?

Want to make a difference and exceed expectations?

Love money and want to earn as much as you can?

Here at Card Saver – we pay from DAY ONE, and we’ll pay you more the more you sell!

What will I get?

  • Weekly pay
  • Bonus – paid weekly
  • Uncapped – you earn, we pay!

Holidays

  • You won’t be required to work on bank holidays or over Christmas – does it get any better?

We believe in promoting a great friendly, healthy and successful culture along with:

  • Free fruit every day
  • Social events twice a year
  • Team building days and nights out
  • Free car parking
  • Great discounts with local businesses

Opportunities to progress

Every GREAT business grows. We are growing, and with growth comes OPPORTUNITY.

Every single member of our existing management team started in the role that you are applying for. 

You will receive a full training programme before you get on the phones with ongoing support. We’ll provide you the tools to succeed, the rest of your career is down to you.

This opportunity is within our established Bispham offices. We also have offices in both Manchester and South Africa and we want people to grow with us on our journey. 

There’s no experience needed as some of our greatest success stories have come from different industries – so if you can use a phone and talk, call us….

How do I earn?

You will be paid a basic salary and receive commission for every card terminal that you sell to businesses.

We promote a consultative sell, not a hard sell as our brand is important to us and will be to you. We’ve a score of 4.6/5 on Trustpilot and over 1300 reviews.

Every Friday you’ll be paid what you earned the week before, inclusive of any bonus earned.

What do you need from me?

You’ll work from 9am until 5pm (35 hours a week) which helps give the perfect work life balance as there will be no weekend working. You will also get a 1 hour lunch break each day, which you can spend in our on-site canteen or games room if you wish.

We want you to be proud to work at Card Saver, and arrive each day with passion, enthusiasm and a desire to exceed expectations and earn money.

What do I need to do to get myself a job?

You can apply by clicking the Apply Now button or call 01253 271880 for more information.

Remember if you have no experience, contact us anyway as you will receive a full training programme.

Interviews are commencing NOW, so get in touch!

Manchester Vacancies

Tired of capped bonuses, unrealistic targets and waiting months to be paid commission?

Are you a highly driven, passionate and fully motivated salesperson?

Want to make a difference and exceed expectations?

Love money and want to earn as much as you can?

Here at Card Saver – we pay from DAY ONE, and we’ll pay you more the more you sell!

What will I get?

Money

  • Weekly pay 
  • Bonuses paid weekly
  • Uncapped – you earn, we pay!

Holidays

  • You won’t be required to work on bank holidays or over Christmas – does it get any better?

We believe in promoting a great friendly, healthy and successful culture along with:

  • Free fruit every day
  • Social events twice a year
  • Team building days and nights out
  • Free car parking
  • Great discounts with local businesses

Opportunities to progress

Every GREAT business grows. We are growing, and with growth comes OPPORTUNITY.

Every single member of our existing management team started in the role that you are applying for. 

You will receive a full training programme before you get on the phones with ongoing support. We’ll provide you the tools to succeed, the rest of your career is down to you.

This is a brand new contact centre in Manchester – we want people to GROW with us on our journey to SUCCESS.

There’s no experience required as some of our greatest success stories have come from different industries – so if you can use a phone and talk, call us….

How do I earn?

You will be paid a basic salary and receive commission for every card terminal that you sell to businesses.

We promote a consultative sell, not a hard sell as our brand is important to us and will be to you. We’ve a score of 4.6/5 on Trustpilot and over 1300 reviews.

Every Friday you’ll be paid what you earned the week before, inclusive of any bonus earned.

What do you need from me?

You’ll work from 9am until 5pm (35 hours a week) which helps give the perfect work life balance as there will be no weekend working. You will also get a 1 hour lunch break each day, which you can spend in our on-site canteen or games room if you wish.

We want you to be proud to work at Card Saver, and arrive each day with passion, enthusiasm and a desire to exceed expectations and earn money.

How will I get there?

Our brand new modern offices are located a stone’s throw from Media City, Salford Quays. We are easy accessible, with great transport links and you can get to us via the Metrolink – which is really easy because there is a stop less than 20 yards from our building – or via the bus or car, which you can leave in our car park. (We are just off the roundabout at White City Retail Park).

What do I need to do to get myself a job?

You can apply by clicking the Apply Now button or call 01253 271880 for more information.

Remember if you have no experience, contact us anyway as you will receive a full training programme.

Interviews are commencing NOW, so get in touch!

Apply Now

Growing together

Here at Card Saver we love all of our fantastic team, which is why we always make sure to show our appreciation. 

We are a people-first business. So we never forget that our people are the secret of our success. They support our customers. We support them.

Take a look at some feedback from our employees and what they have to say about working at Card Saver on our Glassdoor page!

Induction process

Our Induction Days run throughout the year, which you will be invited to after the interview stage.

Upon joining, you will be fully trained and introduced slowly with an ongoing support team that will help you build your confidence!

Incentives

We love keeping our team motivated, which is why we regularly set up competitions to win amazing prizes

Team Building

Keeping a close team bond is important to us, and so is having fun!

Discounts

Our team can take advantage our local discounts, such as Stefani’s Pizzeria and Blackpool Pleasure Beach

Referral Terms and Conditions

1. Our refer a friend offer is available to existing Card Saver customers who provide a successful referral to Card Saver of a new customer incorporated in the United Kingdom or Republic of Ireland who take services consisting of Card Saver acquiring, Card Saver terminals or Card Saver gateway (the “qualifying services”) and subject to the criteria, exclusions and limitations below. Each successful referral in accordance with these terms shall be entitled to £100 or £150 if referral is submitted before Valentine’s Day 2020 (14th February 2020).

2. This offer is only available until for an unlimited time however this can be amended or withdrawn at Card Saver’s discretion.  

3. The referrer must not be an employee or owner of the business being referred.  

4. The referred customer must be an entity that has never had a facility with Card Saver. 

5. Card Saver’s standard account opening procedures will apply and your friend will need to be accepted as a new customer of Card Saver (which shall be at Card Saver’s sole discretion). Terms and conditions apply to all Card Saver services.  

6. A successful referral is defined as a business live with Card Saver using the qualifying services and where direct debit payment authorities are in place for both the existing and referral customer.  

7. If you pass the contact details of the referral to Card Saver, you are confirming that you have the referral customer’s permission to do so. You consent to us using your name and contact details to verify you as the referrer of your friend and in any communications we may have with your friend and to pass these details to any third parties. 

8. Provided that the terms are complied with, Card Saver will contact you directly by email for the £150 payment to be sent to you.  We will endeavour to send this within 30 days of us being satisfied that the criteria herein for a successful referral have been met.  The £150 will be sent to the email address provided in your application form but will only be issued in the name of your business and not to an individual employed by your business. 

9. This referral offer cannot be combined with any other promotional offer. 

10. The issue of the money is conditional of the referral merchant retaining Card Saver services at the time of issue. If Card Saver is required to terminate services or does not accept the referral merchant’s application, no money will be issued. 

11. Card Saver reserves the right to amend, suspend or withdraw the ‘Referral Road Scheme’ at any time for any reason. The offer is non-transferable and may be revoked at any time for any reason. The rules to the ‘Referral Road Scheme’ may be changed without notice and at the sole discretion of Card Saver. 

12. Card Saver reserves the right to refuse a claim of the £150 if it has reasonable grounds to believe that there has been a breach of these terms and conditions, a misuse of our intellectual property rights including Card Saver trademarks and/or materials, any misrepresentation; abuse of the Referral Road promotion; or any illegal or criminal activity including fraud in connection with this offer.  

13. These terms shall be governed by and interpreted within the laws of England and Wales.

 

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