Who are Card Saver?

Card Saver equip small to medium businesses with the latest in payment technology enabling them to offer their customers unrivalled choice and convenience. Since 2015 we have been driven by our customer success and readying the country for a truly cashless society.

With continued growth we are always for talented sales professionals looking for a new challenge and an exciting work environment.

Incentives

We love keeping our team motivated, which is why we regularly set up competitions to win amazing prizes

Team Building

Keeping a close team bond is important to us, and so is having fun!

Discounts

Our team can take advantage our local discounts, such as Stefani’s Pizzeria and Blackpool Pleasure Beach

Growing together

Here at Card Saver we love all of our fantastic team, which is why we always make sure to show our appreciation. 

We are a people-first business. So we never forget that our people are the secret of our success. They support our customers. We support them.

Current Vacancies

Have you recently been made redundant or currently on furlough and thinking you need a change in career for 2021!?

Do you want to work for a forward thinking and diverse group of businesses that boast 800 + employees based on the Fylde Coast, Manchester and South Africa?!

Are you a highly driven, passionate, and fully motivated salesperson? If you’re looking to work for a business that offers fantastic progression opportunities, a great commission structure and a fantastic culture, then read on…

We’re looking for Payment Consultants to join our growing team in our offices in Bispham, Blackpool and here at Card Saver we pay from day one – and the more you sell, the more we pay!

What will I get?

  • Monthly pay plus bonuses 
  • Uncapped commission – you earn, we pay! 
  • No working on bank holidays and over the Christmas period – does it get any better? 

We believe in promoting a great friendly, healthy and successful culture along with: 

  • Social events twice a year 
  • Fundraisers and team nights out 
  • Free car parking
  • Discounts with a range of local businesses 
  • Free fruit daily

Career-Progression / Personal Growth

Every great business grows. We are growing, and with growth comes opportunity. 

100% of our existing management team started in the role that you are applying for. 

You will receive a full training programme before you get on the phones with daily support, and we’ll provide you the tools to succeed – the rest of your career is down to you. 

There’s no experience needed as some of our greatest success stories have come from different industries – so if you can use a phone and talk, call us…. 

What we need from you

You’ll work a 9am -5pm, 35 hour working week, giving the perfect work life balance with no weekend working. You’ll also have a one-hour lunch break each day. We have an on-site kitchen area complete with facilities to prepare lunch. 

Every day you will come to work with passionenthusiasm and a desire to exceed expectations and earn money, and you’ll have a commitment to learn, apply and deliver. 

What you need to do now:

If you’re interested in this role, click ‘apply now’ and forward us an up-to-date copy of your CV. 

Please note, if successful you will be invited to attend an interview with the hiring manager. 

Job Description

Due to a period of rapid growth, Card Saver have a new and exciting opportunity for an experienced and motivated Corporate Sales Manager to proactively manage the acquisition, retention and development of new and existing large volume accounts.

This expansion allows Card Saver to cement their place in the competitive merchant services sector, as the business continues to go from strength to strength.

What is on offer:

  • Monday – Friday 9.00am – 5.00pm;
  • 35 hours a week;
  • £32,000 per annum + Uncapped Commission
  • Achievable OTE of £60,800;
  • Warm leads provided!
  • Monthly paid commission;
  • Progression opportunities;
  • Product training with dedicated Sales Trainers and Coaches;
  • Paid Holidays including all bank holidays.

 

You will need to be a diverse individual, have a strong commercial focus, with a proven track record in managing complex corporate accounts and take ownership of their sales offerings.

Responsibilities (but not limited to)

  • Manage a portfolio of accounts to achieve sales, margin, profitability, debt and KPI targets over a weekly, periodic and yearly basis
  • Manage the acquisition, retention and development of new and existing accounts.
  • Create your own corporate leads pipeline – You will be on field around 2/3 days in the week when needed
  • Be responsible for the effective management of sales opportunities ensuring Card Saver compete or decline opportunities in line with business priorities while capturing proposition and process developments opportunities to win future business
  • Ensure that all managed accounts are managed effectively with good communication between the customer and supporting functions i.e. customer service & finance
  • Be responsible for the identification of key propositional improvement projects and then work to support the new proposition
  • Establish and maintain good working relationships with key central functions including credit control, customer servers, sales and finance in order to deliver the best customer experience
  • Utilising our Customer relationship management system to track activity and ensure accuracy and timeliness of system maintenance.

 You will need:

  • Experience within Account Management from working within a large TPI or Supplier Relationship
  • Excellent numeracy, literacy and IT skills across core office applications
  • Proven experience over a minimum of three years resulting in a high level of performance within a corporate sales and customer service environment
  • An excellent level of ability in regard to building and maintaining working relationships with a wide internal and external stakeholders
  • A good level of ability in influencing and impacting engagement across various peer groups internally and externally
  • An excellent range of customer service and administrative skills

 

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Benefits:

  • Bonus scheme
  • On-site parking

Job Types: Full-time, Permanent

Salary: £32,000.00 + Uncapped Commission, with a realistic OTE of £60,800 year

Job Title:

Bi Analyst

Salary:

Based on experience

Reporting To:

Mark Lee

Department:

Projects & Support

Card Saver is one of the UK’s fastest-growing merchant services providers and we are pleased to have a new and exciting opportunity for a BI Data Analyst. The role will be responsible for the aggregation and presentation of information from a variety of business systems to support the business operation in making timely and effective decisions.

Role & Responsibilities:

  • Support the day to day delivery of business-critical Sales & Customer Service performance reports, along with covering ad-hoc requests from the business.
  • Prepare information to provide dialler system insights for the Sales teams, and insight reports for the Senior Leadership Team and CEO
  • Highlight areas of risk and concern in the operational use of tele-marketing and CRM data
  • Support a continual improvement strategy suggesting new analytical techniques and tools
  • Work effectively with key stakeholders to complete the successful delivery of the work. This includes adherence to regulations, policies, procedures, and timelines requiring work planning and team working to prioritise activities and to manage the expectations of customers

Qualifications and Experience:

  • Passionate about data and analytics technologies, highly inquisitive, thorough and with an enthusiasm for problem solving and delivering results.
  • Great team member – flat working structure with rapid decision making and emphasis on the ability to operate with minimum supervision
  • Ability to challenge and think creatively in a process lean environment.
  • An excellent working knowledge of SQL and SSRS
  • A good working knowledge of Power BI
  • Proficiency with Office 365, Teams, and related Microsoft toolsets
  • Experience in working in a contact centre environment would be advantageous

Job Types: Full-time, Permanent

Job Title:

Tech Support Advisor

Salary:

£21,400 per year

Reporting To:

Sam Thraves

Department:

Tech

Welcome to Card Saver. Who are we? We are a fast-paced, innovative and ambitious merchant services business ready to make a difference in the payment industry.

If you want passion, we have it by the bucket-load!

If you want progression, we have no where to go but up!

If you want success, join us on our journey!

An exciting opportunity has arisen within Card Saver for an experienced Technical Support Advisor to join our dynamic team based in Bispham, Blackpool.

As a Technical Support Advisor, you will be expected to handle incoming calls from merchants to answer all technical related inquiries, troubleshoot equipment, and assist with supported software.

Technical Support Advisors are, in many instances, the first contact our merchants have with the company so accuracy, timeliness, and First Call Resolution are paramount.

You will work alongside the Technical Support Team to achieve key deliverables, and key duties will include:

  • Providing quality technical support to clients by identifying problems, researching and providing answers, and guiding the client through corrective steps when required
  • Keep accurate records of client interactions, recording details of enquiries, comments, problems, noting any actions taken
  • Learn and maintain all needed technical skillsets and related competencies
  • Effectively take ownership and resolve issues received from clients
  • Communicate with other departments to identify issues, solve problems or share communication

You will use your skills in problem-solving and critical thinking to resolve issues in a timely manner and deliver an outstanding service to our customers. Some experience in a call Centre is desirable, but we are always keen to have colleagues who have an ambition to learn!

In addition to receiving a competitive salary for the right candidate, this position will offer:

  • Holidays that enhance with length of service
  • Summer and End of Year social celebrations
  • Training and Development programmes
  • Pension Scheme
  • On-site Parking
  • Finally, the chance to work with great people, brilliant products and to make a difference every day!

Be part of our future!!

If you feel you have what it takes to join our team as our very new Technical Support Advisor, we encourage you to find out more.

Job Types: Full-time, Permanent

Salary: £21,400.00 per year

Job Description  – Collections Advisor

An exciting opportunity has arisen within Card Saver for an energetic, lively and ambitious Collections Advisor to join the team.

You should be an individual who is passionate, motivated and has a can-do attitude, puts the customer first and goes above and beyond to ensure that customers have a positive experience through the life time of their contract.

You will liaise with other teams and third parties as you work towards business objectives and driving the business forward.

Main Duties & Responsibilities

  • Make a high volume of outbound calls to chase unpaid invoices along with dealing with customer inbound calls
  • Follow our company policies regarding “treating the customer fairly” and complaint management
  • Resolve complex customer queries promptly and efficiently
  • At all times provide an excellent customer service
  • You will be a strong negotiator, persuasive and possess great communication skills.
  • You will have the ability to plan and organise your working day to meet targets/deadlines.
  • Effective time management skills are essential to this role.
  • Attention to detail and strong administration skills are required together with good numerical / written skills.
  • Responsible for dealing with customer’s queries over the phone and via email
  • Working to targets and KPI’s in a telephony-based environment
  • Operating a first-time resolution and account management
  • Taking accountability for end to end satisfaction
  • Using initiative and thinking outside of the box for resolutions
  • Follow our company policies regarding “treating the customer fairly” and complaint management
  • Build relationships with customers based through open and interactive communication
  • Resolve complex customer queries promptly and efficiently
  • Assist with placement of orders, refunds, or exchanges
  • At all times provide an excellent customer service
  • Seek opportunities to provide value adding services and revenue generation.
  • Verifying order requests on internal systems
  • Submitting new and existing orders
  • Oversight of orders which means communicating with our third party suppliers on a regular basis
  • Maintain company SLA’s

Profile:

  • Customer interaction experience, telephony work desirable but not essential
  • Active listening skills
  • Ability to manage time effectively
  • Attention to detail
  • Proven track record of administration with good numerical /written communication

Qualifications and Experience:

  • A minimum of 5 GCSEs (or equivalent) at grade C/4 including Maths and English
  • Basic IT skills or experience working on computers
  • Earn extra money on top your wage with our great commission structure on the Collections Team.

Due to our ongoing expansion an exciting opportunity has arisen within Card Saver for energetic, lively and driven individuals to join our newly created team of Customer Relations Advisors based in Bispham at our Head Office.

Why not come along and see us at our Recruitment Open Day on Friday 17th September at our Head Office in Bispham. Send us a message on Indeed for more information on this event and to register your interest.

You should be an individual who has a can-do attitude, puts the customer first and goes above and beyond to ensure that customers have a positive experience through the life time of their contract.

You will liaise with other teams as you work towards business objectives and driving the business forward.

Role & Responsibilities (but not limited to):

  • Responsible for interacting with our existing customers to ensure they are satisfied with our services
  • Through the use of your exceptional skills and power of persuasion convince our customers that staying with Card Saver is the best choice for them
  • Ability to handle challenging conversations
  • Working to targets and KPI’s in a telephony-based environment
  • Operating a first-time resolution and account management
  • Taking accountability for end to end satisfaction
  • Using initiative and thinking outside of the box for resolutions
  • Build strong relationships with our customers based on trust and honesty
  • Resolve complex multifaceted queries promptly and efficiently
  • At all times provide an excellent level of service to our customers
  • Seek opportunities to provide value adding services and revenue generation

Profile:

  • Customer interaction experience
  • Strong negotiation skills
  • Strong objection handling skills
  • Retention skills
  • Sales skills experience desirable but not essential
  • Active listening skills
  • Ability to manage time effectively
  • Attention to detail

Qualifications and Experience:

  • A minimum of 5 GCSEs (or equivalent) at grade C/4 including Maths and English
  • Basic IT skills or experience working on computers

Be part of our future!!

If you feel you have what it takes to join our new of Customer Relations Advisor’s, we encourage you to find out more at our Recruitment Open Day on Friday 17th September. Send us a message on Indeed for more information on this event and to register your interest.

Apply today!

Don’t delay and join our award-winning team now!

Job Types: Full-time, Permanent

Salary: £18,215.00 per year

Monthly pay and commission

Based in Blackpool

Real growth and career opportunities

Induction process

Our Induction Days run throughout the year, which you will be invited to after the interview stage.

Upon joining, you will be fully trained and introduced slowly with an ongoing support team that will help you build your confidence!

Take a look at some feedback from our employees and what they have to say about working at Card Saver on our Glassdoor profile.

Careers at Card Saver

We’re looking to expand our team! Please select an available vacancy and submit your contact details or email us direct to recruitment@card-saver.co.uk

Referral Terms and Conditions

1. Our refer a friend offer is available to existing Card Saver customers who provide a successful referral to Card Saver of a new customer incorporated in the United Kingdom or Republic of Ireland who take services consisting of Card Saver acquiring, Card Saver terminals or Card Saver gateway (the “qualifying services”) and subject to the criteria, exclusions and limitations below. Each successful referral in accordance with these terms shall be entitled to £100 or £150 if referral is submitted before Valentine’s Day 2020 (14th February 2020).

2. This offer is only available until for an unlimited time however this can be amended or withdrawn at Card Saver’s discretion.  

3. The referrer must not be an employee or owner of the business being referred.  

4. The referred customer must be an entity that has never had a facility with Card Saver. 

5. Card Saver’s standard account opening procedures will apply and your friend will need to be accepted as a new customer of Card Saver (which shall be at Card Saver’s sole discretion). Terms and conditions apply to all Card Saver services.  

6. A successful referral is defined as a business live with Card Saver using the qualifying services and where direct debit payment authorities are in place for both the existing and referral customer.  

7. If you pass the contact details of the referral to Card Saver, you are confirming that you have the referral customer’s permission to do so. You consent to us using your name and contact details to verify you as the referrer of your friend and in any communications we may have with your friend and to pass these details to any third parties. 

8. Provided that the terms are complied with, Card Saver will contact you directly by email for the £150 payment to be sent to you.  We will endeavour to send this within 30 days of us being satisfied that the criteria herein for a successful referral have been met.  The £150 will be sent to the email address provided in your application form but will only be issued in the name of your business and not to an individual employed by your business. 

9. This referral offer cannot be combined with any other promotional offer. 

10. The issue of the money is conditional of the referral merchant retaining Card Saver services at the time of issue. If Card Saver is required to terminate services or does not accept the referral merchant’s application, no money will be issued. 

11. Card Saver reserves the right to amend, suspend or withdraw the ‘Referral Road Scheme’ at any time for any reason. The offer is non-transferable and may be revoked at any time for any reason. The rules to the ‘Referral Road Scheme’ may be changed without notice and at the sole discretion of Card Saver. 

12. Card Saver reserves the right to refuse a claim of the £150 if it has reasonable grounds to believe that there has been a breach of these terms and conditions, a misuse of our intellectual property rights including Card Saver trademarks and/or materials, any misrepresentation; abuse of the Referral Road promotion; or any illegal or criminal activity including fraud in connection with this offer.  

13. These terms shall be governed by and interpreted within the laws of England and Wales.

 

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